Skip to main content
GBP Rank AI
Product guide

Find the guide you need.

Connect your location, choose a tool and get help with the next step.

  • Quick start
  • Workflow directory
  • Location and control guidance

Quick start

The same four-step pattern applies across the platform.

Choose the right business context first. Then open the workflow, control how the work moves, and return to the evidence when you are ready to decide what comes next.

  1. Choose the location

    Connect or select the Google Business Profile location you want to work on.

    The selected location determines the business context used across the platform.

  2. Review context and settings

    Check profile information, services, targets, media, notification recipients, and workflow settings.

    Keep location-specific data accurate before publishing or automating work.

  3. Choose the workflow

    Open the feature that matches the job: optimize, publish, respond, scan, collect, report, or communicate.

    Drafts and approvals remain available where the workflow supports them.

  4. Review activity and results

    Return to dashboards, reports, historical scans, and activity views to see what needs attention next.

    Measurement is part of the workflow, not a separate afterthought.

Explore by workflow

Open the part of the product that matches the task in front of you.

Choose the workflow that matches the task. Each guide takes you straight to the relevant part of the product.

Google Business Profile

Descriptions, categories, services, guided profile editing, performance, and location management.

Explore workflow

Reviews & reputation

Review inbox, reply controls, Feedback Pages, downloadable QR codes, Feedback Texts, and recognition workflows.

Explore workflow

Local visibility

Heatmaps, keyword visibility, competitor research, audits, and historical reports.

Explore workflow

Content & media

Field uploads, before-and-after projects, reusable media, CompanyCam, and SharePoint workflows.

Explore workflow

Publishing & social

Google posts, recurring posting, Facebook and Instagram publishing, calendars, and analytics.

Explore workflow

Customer communication

SMS feedback campaigns, templates, a two-way inbox, automated replies, and campaign analytics.

Explore workflow

Business productivity

SOP Studio, customer call scenarios, and email response generation for day-to-day operations.

Explore workflow

Reporting & account

Performance, activity, location reports, team access, client portals, and account controls.

Explore workflow

Controls · Approvals and automation

Choose each location's workflow.

The platform supports manual work, drafts, approval paths, and location-level automations depending on the feature. The important control is not one global switch: each location can keep its own workflow settings.
  • Google postsCreate manual drafts, hold generated posts for approval, or use enabled automated posting.
  • Review repliesEdit and publish responses manually or use eligibility and pacing controls for automation.
  • Location boundariesKeep business data, media, recipients, and automation settings tied to the selected location.
See an approval and automation workflow

Locations · Separate context

Keep every location distinct.

Switch between locations while keeping categories, services, geographic targets, reusable media, review settings, notifications, and supported automations distinct.
  • Separate business contextKeep location-specific services, categories, and profile information organized.
  • Separate marketing inputsMaintain different targets, media libraries, and customer communication settings.
  • Scoped team accessGive teammates access only to the locations and modules they need.
Read about multi-location use

Measurement · What happened

Find the right report for the job.

The product provides several types of evidence because one report cannot answer every question. Profile performance, activity, local rankings, competitor context, and audits each describe a different part of the operating picture.
  • Google performanceReview supported Search, Maps, views, calls, clicks, and search-term data for the selected profile.
  • Local visibilityUse heatmaps and competitor reports to inspect where the business appeared at scan time.
  • Activity and auditsDocument completed platform work and profile checks separately from ranking outcomes.
Explore reports

A useful mental model

Location → workflow → control → evidence.

If you are unsure where to begin, use those four questions. Which location are you working on? What job needs to be done? How should the work move? Which report or dashboard will confirm what happened?

Location

Select the business context.

Workflow

Choose the job to complete.

Control

Set approval or automation.

Evidence

Review activity and results.

Common questions

Setup, controls, locations, and measurement.

Do I need to configure every feature before using GBP Rank AI?
No. Start with the location and the workflow you need. The platform keeps many settings and data points location-specific, so you can expand into additional modules without configuring everything at once.
Can each location use different settings?
Yes. Locations can keep separate profile information, categories, services, keywords, service areas, media, review and feedback settings, notifications, and supported automation controls.
Can I review work before it publishes?
Supported workflows provide draft, review, approval, or manual-publish paths. Location-level automations can also be enabled or paused where the feature supports automation.
Where should I look when I want to measure progress?
Use the dashboard for Google Business Profile performance and unfinished work, heatmaps for geographic ranking evidence, competitor and audit reports for local context, and activity reports for completed platform work.
Can team members be limited to certain locations?
Yes. Team and user access controls can limit people to the locations and modules they need.

Need deeper feature detail? Use the workflow directory above.

The dedicated feature pages show the product-specific visuals and operating details without turning this documentation hub into one giant manual.

Browse the full feature map